ive not used them in some time, but im pretty sure there not.
just make orders under £18 - which can be a pain.
ive not used them for a while as they used to be a lot easier to use and i used my debit card on the site to get cheap steelbooks. not been on the site for ages though.
I think I got a little confused with my initial response. I was thinking of Futureshop (based in Canada and subject to customs) and not Freerecordshop (based in the EU, as asm said, and obviously customs friendly)