Definitely not good. I've put all thoughts of other HD DVD purchases on hold for the time being (so I bet I miss out on a load of bargains over the next few days).
Interesting note. I've just read through Play.coms returns policy and I suspect it breaks the DSR rules. On their Returns Policy page
http://www.play.com/HOME/HOME/6-/Help.html?page=ret
they state:
"We cannot refund or exchange an opened item unless it is faulty, or if the item was sent to you through our error."
which is wrong under the DSR legislation. I shouldn't have a problem in any case as there is definitely something wrong with this player, even if it's only a loose screw that's still a fault. This has not been one of my better days
